Amazon Outage Highlights the Pitfalls of Cloud Hosting

March 27, 2017
Last month Amazon Web Services (AWS) experienced an outage. When their cloud-computing network went down, it brought with it a number of major Internet sites ― Quora, Business Insider, Netflix, Reddit and Slack ― and many more smaller sites. Observers reported that the event also impacted Mashable, a global, […]

Current Clients Rank aACE as a 5-Star Product

March 22, 2017
With the recent release of aACE version 5, we asked our clients to share their thoughts about version 4. We selected Capterra as a forum for this feedback. Capterra solicits product reviews and ratings, sharing this information to help people find quality software.

Finding the Best CRM Match for Your SMB: A Checklist

March 20, 2017
A checklist can be a great resource when you confront the daily decisions about your small business. This is actually one of the reasons a CRM package is so valuable. When you have a high-level view of customer patterns, plus details about each client's interactions with your company, you can evaluate options better […]

Indirect Licensing Policy

March 15, 2017
Recent headlines around the world have drawn attention to the legal battle between SAP and Diageo — a software giant and one of their major clients.

ERP ― The Winning Key for Business Operations Efficiency

March 8, 2017
Imagine if your favorite team (might be the Jayhawks, might not) decided to play without a plan. Just everyone jump in there and do whatever seems best. They might make a fairly good showing in a pick-up game down at the park. After all, they've spent a lot of time developing their expertise. The real question: how […]

Leverage SBA.org and Other Resources to Make Taxes a Snap

March 7, 2017
With the independence and excitement of starting your own business, there also comes the pressure of completing your own taxes. But one thing worse than taking care of your tax obligations is NOT taking care of them.

5 Business Trends to Take Advantage of in 2017

March 1, 2017
It may be the Year of the Rooster on the Chinese zodiac, but in business trends a more fitting name might be the Year of the Customer. In several ways, small, mid-sized, and enterprise-level businesses are turning to their clients for guidance.

Earning Trust in the eCommerce Arena: 5 (not so) Easy Steps

February 27, 2017
Any small business can jump on the ecommerce bandwagon. There are abundant tools and services that make it easy to get started. However, just having a storefront online doesn't mean people will line up to give you money. Customers know there are other sellers they can find — any disruption to their purchasing mindset […]

Pop Quiz: Who's In Charge of Customer Success?

February 22, 2017
The correct answer from your employees should be, "We are."

Free Webinar Clarifies Rules on Drop Shipping Taxation

February 20, 2017
On Feb. 23, Avalara is hosting a free webinar about sales tax on drop shipping regulations.

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